Frequently Asked Questions

We’re always here to help! If you don’t find the answer to your question here, feel free to ping us at hello@kweeve.com. We promise to get back to you within one business day.

How does the multichannel platform work ?

Donors can give by SMS or Facebook Messenger. Handle all that in one place. Simple!

Are donations processed/received instantly ?

All donations are processed instantly and you get donations in the bank weekly.

Where can we find our text-to-give number ?

You get an admin dashboard along with registration. Your text-to-give number is easily found along with every other channel you employ.

Will donors need an active Wi-Fi connection to give ?

With the SMS channel, the ONLY time donors will need WiFi is during setup! After that, donations will be done offline.

How long does the signup/setup take during events ?

A one-time signup process is all your donors need when giving by text. It is a 3 minute process that allows them to never have to pull out a credit card ever again!

Do I need a separate account to manage donations ?

Absolutely not! All management and reporting can be done under the same account created at signup.

Can Kweeve be customized to match our brand ? (Colors, logo, existing, software, etc)

Brand customization is one of the many things we will be rolling out in the near future, so stay tuned!

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Allow your members to donate quickly and easily with our suite of channels