Policy

Kweeve is committed to protecting your privacy. We make the Kweeve web application available together with our services as further described in our Terms of Use. This Privacy Policy describes how we collect, store, use and distribute information about our users.

Consent

By using the Platform or our Services you consent to the use of your Personal Information as described in this Privacy Policy. Except as set forth in this Privacy Policy, your Personal Information will not be used for any other purpose without your consent. You may withdraw your consent to our processing of your Personal Information at any time. However, withdrawing consent may result in your inability to continue using the Platform and the Services.

Collection of Information

We aim to collect, use and disclose only such information as is required to enable us to manage your account, to provide the Services, to maintain our user lists, to respond to your inquiries or provide feedback, for identification and authentication purposes and for service improvement. We will maintain the confidentiality of any contact information you provide to us on signing up for our Services or contacting us with questions or for further information and we will use it only for the purposes for which we have collected it (subject to the exclusions and disclosures we have listed below), unless you agree that we may disclose it to other third parties. Two types of information may be collected through the Platform and our Services: Personal Information and Non-Personal Information. This Privacy Policy does not extend to the collection, use or disclosure of the following information which is currently not limited by applicable privacy laws: (a) information that is publicly available, such as names, addresses, telephone numbers and electronic address when listed in a directory or made available through directory assistance; or (b) Non-Personal Information (as defined further below). “Personal Information” is personally identifiable information, such as your name, address, e-mail address, credit card information, birth date and gender. At the time of collection, we will clearly identify the information being collected and the purposes for which it will be used. It is always your choice whether or not to provide Personal Information but if you choose not to provide certain requested Personal Information, in some instances you may not be able to register to use the Platform or Services. In other instances, your choice not to provide certain other Personal Information may mean that you will not be able to use certain features of the Platform or Services. We may collect Personal Information in respect of the Platform or Services through registration processes; communications with you; information downloads; service use; user support; and surveys. “Non-Personal Information” is information of an anonymous nature, such as an Internet Protocol Address (IP Address), the domain used to access the Platform or Services, and the type and version of browser or operating system being used by visitors to access the Platform or Services. Aggregate information, such as demographic statistics of our users (e.g. average age or geographical location of our users), number of visitors, what pages users access or visit, and average time spent on the Platform or Services is not considered Personal Information. Similarly, business contact information such as the name, title, business address, e-mail address, or telephone number of a business or professional person or an employee of an organization is not considered Personal Information. Although the use of certain Non-Personal Information collected, used or disclosed through the Internet as described herein is not restricted (and to the extent that such is the case, the obligations under this Privacy Policy do not apply to such information), we provide information in this Privacy Policy about the collection of such information for the sake of transparency with respect to the operation of the Platform and Services. Such Non-Personal Information is collected or derived by us in the course of operating this Platform and our Services. For example, our servers may automatically collect Non-Personal Information that is provided through your browser or stored in a cookie.

Use of Information

We collect information for the following purposes:

Cause Profile: In order to create a cause profile, you must register for an account and provide us with information including your username, full name, the name of your charity, your title, email address, address, phone number and charity registration number. You also have the option to register for an account using your Facebook credentials or your account credentials with any other third-party social platform provider we may support from time to time. If you register using your account credentials with a third-party social platform provider, we will also collect and use the Personal Information associated with your third-party account with such provider pursuant to this Privacy Policy. The information we will have access to in respect of your third- party account will depend on the third party platform provider’s privacy policy as well as any applicable privacy preferences you may have selected in respect of your account with such provider. We use this information to set up your account and provide you with the Services, to verify your charity registration and as otherwise disclosed in this Privacy Policy.

Donor Profile: In order to make a donation through the Platform, you must create a donor profile by creating an account and providing us with information including your username, full name, email address, city and credit card information. You also have the option to register for an account using your Facebook credentials or your account credentials with any other third-party social platform provider we may support from time to time. If you register using your account credentials with a third-party social platform provider, we will also collect and use the Personal Information associated with your third-party account with such provider pursuant to this Privacy Policy. The information we will have access to in respect of your third-party account will depend on the third party platform provider’s privacy policy as well as any applicable privacy preferences you may have selected in respect of your account with such provider. We use this information to set up your account and provide you with the Services, to enable you to make donations through the Platform, to recommend charities that you might be interested in donating to, and as otherwise disclosed in this Privacy Policy.

Making a Donation: To make a donation through the Platform, you must register for an account and create a donor profile as set out above. You will also be required to provide us with the name of the charity which you would like to make a donation to, the amount you are donating, the currency in which you are making your donation and your payment information such as your credit card information and billing address. We will use this information to process your donation, and we will also disclose this information to the applicable charity to which you are making the donation to enable such charity to provide you with a tax receipt (if applicable). We will share this information if required by registered charities if they are issuing tax receipts.

Sharing Features

If you use any third-party platforms that we support such as Facebook or Twitter to share information about a donation you have made with your network, such information will be publicly available and searchable on the Internet.

Transactional Notifications

We provide notifications for certain activities relating to your use of our Services despite your indicated e-mail preferences, for example we may send you notices of any updates to our Terms of Service or Privacy Policy.

Marketing Communications

If you opt-in to receive marketing communications from us, we will keep you up to date on our products and services. You may withdraw your consent to receiving marketing communications from us at any time by following the opt-out instructions in each communication.

Statistics

We also collect statistics about use of the Services which we use for analytics including predictive analytics. Aggregate statistics that do not personally identify an individual will be kept by us and such aggregate statistics may be made available to other members or third parties.

Third-Party Links

The Platform may contain links to third-party websites that are not owned or controlled by us. Such third-party websites are governed by the terms and conditions and privacy policies of such third-party providers and we are not involved in any interaction or transaction between you and such third-parties. If we plan to use your Personal Information in future for any other purposes not identified above, we will only do so after informing you by updating this Privacy Policy. See further the section of this Privacy Policy entitled “Amendment of this Policy”.

Disclosures & Transfers

We have put in place contractual and other organizational safeguards with our agents (see further below) to ensure a proper level of protection of your Personal Information (see further Security below). In addition to those measures, we will not disclose or transfer your Personal Information to third parties without your permission, except as specified in this Privacy Policy (see further Important Exceptions below). As at the date of this Privacy Policy, we share Personal Information about you in respect of the Platform or Services only with our service providers and partners which include the application store from which you are accessing the Platform, analytics providers, email marketing providers and payment processors. Our service providers are located in Canada and the United States and accordingly your Personal Information may be available to Canadian and United States governments under a lawful order, irrespective of the safeguards we have put in place for the protection of your Personal Information. From time to time we may employ third parties to help us improve the Platform and/or the Services. These third parties may have limited access to databases of user information solely for the purpose of helping us to improve the Platform and/or the Services and they will be subject to contractual restrictions prohibiting them from using the information about our members for any other purpose.

Important Exceptions

We may disclose your Personal Information to third parties without your consent if we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other Platform users, or anyone else (including the rights or property of anyone else) that could be harmed by such activities. We may disclose Personal Information when we believe in good faith that such disclosure is required by and in accordance with the law. We may also disclose your Personal Information in connection with a corporate re-organization, a merger or amalgamation with another entity, a sale of all or a substantial portion of our assets or stock, including any due diligence exercise carried out in relation to the same, provided that the information disclosed continues to be used for the purposes permitted by this Privacy Policy by the entity acquiring the information.

Security

The security of your Personal Information is important to us. We use commercially reasonable efforts to store and maintain your Personal Information in a secure environment. We take technical, contractual, administrative, and physical security steps designed to protect Personal Information that you provide to us. We have implemented procedures designed to limit the dissemination of your Personal Information to only such designated staff as are reasonably necessary to carry out the stated purposes we have communicated to you. In certain areas, such as when you provide credit card or other payment information to us, the Platform works to help protect the security of your credit card and other payment information during transmission by using industry standard Secure Sockets Layer (SSL) encryption technology through Stripe’s technology. You are also responsible for helping to protect the security of your Personal Information. For instance, never give out your email account information or your password for the Services to third parties.

Retention

We will keep your Personal Information for as long as it remains necessary for the identified purpose or as required by law, which may extend beyond the termination of our relationship with you. We may retain certain data as necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally-identifiable data, account recovery, or if required by law. All retained personal information will remain subject to the terms of this Privacy Policy. If you request that your name be removed from our databases, it may not be possible to completely delete all your Personal Information due to technological and legal constraints.

Amendment of this Policy

We reserve the right to change this Privacy Policy at any time. If we decide to change this Privacy Policy in the future, we will post an appropriate notice on the home page. Any non-material change (such as clarifications) to this Privacy Policy will become effective on the date the change is posted and any material changes will become effective 30 days from their posting on the Platform. Unless stated otherwise, our current Privacy Policy applies to all Personal Information that we have about you. The date on which the latest update was made is indicated at the bottom of this document. We recommend that you print a copy of this Privacy Policy for your reference and revisit this policy from time to time to ensure you are aware of any changes. Your continued use of the Platform and Services signifies your acceptance of any changes.

Access and Accuracy

You have the right to access the Personal Information we hold about you in order to verify the Personal Information we have collected in respect to you and to have a general account of our uses of that information. Upon receipt of your written request, we will provide you with a copy of your Personal Information although in certain limited circumstances, we may not be able to make all relevant information available to you such as where that information also pertains to another user. In such circumstances we will provide reasons for the denial to you upon request. We will endeavour to deal with all requests for access and modifications in a timely manner. We will make every reasonable effort to keep your Personal Information accurate and up-to-date, and we will provide you with mechanisms to update, correct, delete or add to your Personal Information as appropriate. As appropriate, this amended Personal Information will be transmitted to those parties to which we are permitted to disclose your information. Having accurate Personal Information about you enables us to give you the best possible service.

Contact Us

You can help by keeping us informed of any changes such as a change of address or telephone number.